Tilio case studyMarch–September 2026
From 3% to a 27% peak in unbranded AI visibility
Over six months of focused work, Tilio’s visibility across tracked unbranded prompts reached nine times its March starting level. The September peak represented an 800% relative increase.
Talk to Tilio- Unbranded AI visibility March 2026
- 3%
- Peak unbranded AI visibility September 2026
- 27%
- Relative increase from the March reading to the September peak
- +800%
Being found through unbranded questions
For Tilio, an important question is whether our agency appears when someone explores AI search services without asking about us by name.
Unbranded prompts help us examine that. They start with a need, a service or a supplier search, giving us a way to assess our presence in answers where Tilio has not been named in the question.
This case study follows the change in our reported visibility across those tracked prompts between March and September 2026.
A connected approach
Tilio’s approach brings together three areas: measurement, on-site improvements and off-site work.
Measurement
We examine how AI answers questions relevant to a business: who gets named, which options are recommended and what sources are cited. Those findings help identify where to focus attention.
On-site
We work on clear service information, useful content, supporting evidence and technical accessibility. The aim is to give AI systems a clearer basis for understanding and describing a business.
Off-site
We look beyond a company’s own website at relevant editorial coverage, directories and comparisons. We assess opportunities to improve how the business is represented across those sources.
Together, these areas connect what we measure with practical work on the information available about a brand.
The result
Tilio’s reported unbranded AI visibility was 3% in March 2026. In September, it reached a peak of 27%.
That represents a gain of 24 percentage points, with peak visibility nine times the March reading.
Unbranded AI visibility
| Reporting point | Visibility |
|---|---|
| March 2026 | 3% |
| September 2026 peak | 27% |
3% starting visibility + 24 percentage points = 27% peak visibility
Reading the result
The figures describe Tilio’s tracked unbranded prompt set. They provide a defined view of our visibility during the reporting periods shown.
The comparison establishes a change in reported visibility. It does not isolate the effect of an individual activity or measure referral visits, enquiries or revenue.
We examine mentions, recommendations and citations separately to understand how a business appears in an answer. Those details help turn a headline result into useful priorities for continued work.
Understand your own AI visibility
See where your business appears when buyers ask about your services, compare suppliers and explore their options.
Tilio brings measurement, content, technical improvements and off-site work into an ongoing AI search programme, with priorities shaped around your business.
Talk to us about your current visibility and where to focus next.
Talk to TilioSource: Tilio’s reported unbranded AI visibility figures, March and September 2026. September is the reported peak. This is an in-house case study of Tilio’s own visibility.
All case studies